Important Notice to Our Customers
We recognize the importance of prudently using and safeguarding the private information we collect about you over the course of our relationship. We only collect and use information necessary to conduct business and to provide you service, such as servicing your claims and accounts, and offering you other products and services we believe may suit your needs.

Information We Collect
The personal information we collect about you may include:

Information provided on applications and other forms, such as name, address, and social security number. Third-party reports, such as motor vehicle reports, credit reports, and medical reports. Information about our experiences with you and claim history.

Information Disclosure
We do not disclose any personal information about our customers or former customers to anyone, except as permitted by law. We may share information about our transactions and experiences with you within our company and with your insurance agent to better serve you, to assist in meeting your current product and service needs and to handle your claims. We may also disclose personal information we collect, as described above, to companies performing marketing or similar services or functions, on our behalf.

Policies and Practices
We restrict access to personal information we collect to only those employees who need that information to provide you with our products and services. We maintain physical, electronic, and procedural safeguards that comply with federal and state standards to safeguard the privacy of your personal information.

All web site design and content used herein Copyright © 2023 Schifrin, Gagnon and Dickey, Inc.. All rights reserved.

Schifrin, Gagnon and Dickey, Inc. intends for the information in this Web site to be accurate and reliable. However, errors sometimes occur. Therefore, all information and content is furnished “AS IS” and SCHIFRIN GAGNON AND DICKEY DISCLAIMS ANY WARRANT OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THIS WEB SITE, INCLUDING WITHOUT LIMITATION ITS MERCHANIITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL SCHIFRIN GAGNON AND DICKEY BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON THIS WEB SITE. Schifrin, Gagnon and Dickey will from time to time revise the products and services described in this Web site, and reserve the right to make such changes without obligation to notify current or prospective customers.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and SGD and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SGD include and SGD. The SGD website is a claims services site. By using the SGD website, you consent to the data practices described in this statement.

Collection of your personal information

To better provide you with products and services offered on our Site, SGD may collect personally identifiable information, such as your:

First and Last Name

E-mail Address


SGD may also collect anonymous demographic information, which is not unique to you, such as your:



We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our site; (b) sending us an email message; (c) ordering services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

SGD collects and uses your personal information to operate its website and deliver the services you have requested.

SGD may also use your personally identifiable information to inform you of other products or services available from SGD and its affiliates.

Sharing Information with Third Parties

SGD does not sell, rent, or lease its customer lists to third parties.

SGD may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SGD, and they are required to maintain the confidentiality of your information.

SGD may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SGD or the site; (b) protect and defend the rights or property of SGD; and/or (c) act under exigent circumstances to protect the personal safety of users of SGD, or the public.

Tracking User Behavior

SGD may keep track of the websites and pages our users visit within SGD to determine what SGD services are the most popular. This data is used to deliver customized content and advertising within SGD to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by SGD. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SGD website.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

SGD secures your personal information from unauthorized access, use, or disclosure. SGD uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and(b) security, integrity, and privacy of all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

SGD does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, SGD may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from SGD or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from SGD, you may opt out of such communications by Clicking the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

SGD reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

SGD welcomes your questions or comments regarding this Statement of Privacy. If you believe that SGD has not adhered to this Statement, please contact SGD at:

Los Angeles Metro
980 Enchanted Way, Suite 105
Simi Valley, CA 93065-0912
(800) SGD-CLAIMS or (800) 743-2524
(818) 909-9090

San Diego
3914 Murphy Canyon Road, Suite A232
San Diego, CA 92123-4414
Telephone: (619) 280-7702
Fax: (619) 546-8723

Northern California (San Francisco/Bay Area)
2520 Stanwell Drive, Suite 240
Concord, CA 94520
Telephone: (925) 482-2380
Fax: (866) 749-7932

3260 N Hayden Rd.
Suite # 210-528
Scottsdale, AZ 85251
Telephone: (800) 743-2524
Fax: (866) 749-7932