• Peter H. Schifrin, RPA
    Peter H. Schifrin, RPA President and CEO

    Peter began his insurance career in 1984. He is the son of the company’s founder, Leslie Schifrin. As a licensed adjuster and private investigator, he has extensive experience with a wide variety of claims, including property, casualty and many specialty lines.

    Peter is a Past President of the California Association of Independent Insurance Adjusters and the Pacific Claim Executives Association. He is the President-Elect for the National Association of Independent Insurance Adjusters after previously serving as a Western Region VP.

    He is a member of the California Department of Insurance Curriculum Board and is a Past President of the Society of Registered Professional Adjusters.

    Peter frequently presents educational classes to insurers and groups such as the CLM, CAIIA, and PLRB on topics including the California Fair Claims Settlement Practices Regulations, the California SIU Regulations, Good Faith Claims Handling, and First and Third-Party Coverage Analysis and Claims Investigation.

  • Douglas Jackson, RPA
    Douglas Jackson, RPA Vice President / Director of Operations

    Doug started in the claims industry in 1977 as a fire adjuster for a large commercial carrier before becoming a property consultant for a major residential carrier.

    He eventually started his own company which merged with SGD. Doug is past president of the CAIIA and Chairman Emeritus and Director of the Society of Registered Professional Adjusters(RPA). He was the creator of the Seminar for Evaluation of Earthquake Damages (SEED) and teaches that and many other claims related courses.

    Doug does Expert Witness plus Umpire and Party Appointed Appraisals.

  • Richard Kern
    Richard Kern Partner / Regional Manager

    Richard has been adjusting and administrating claims for over 30 years and is Partner in our San Diego office. He specializes in Third Party Claims Administration and heads our Subrogation department. He is the Education Provider/Director for, and a board member of, the California Association of Independent Insurance Adjusters and provides instruction in the Fair Claims Settlement Practices Regulations. He has extensive experience in mediating claims and litigation management.

  • Rebecca Lucas
    Rebecca Lucas Home Office Claims Manager

    Our Claims Manager, Rebecca Lucas, has over 25 years of experience in the insurance & construction industry. She handles both residential and commercial claims. She has extensive experience in adjusting earthquake losses, including the Northridge earthquake.

    As CAT manager she has handled multiple hurricane losses, the most recent being Hurricane Irma.

  • Kimberley Hickey
    Kimberley Hickey Orange County Branch Manager

    Kim came to SGD with the acquisition of AIMS I/A Division. She has over 35 years of diversified experience in Property and Casualty claims.

    As Branch Claims Manager, she oversees our Orange County operations and is responsible for supervision and training of staff. She is also involved in claims handling of complex claims.

  • Kim Bierce Gilmore
    Kim Bierce Gilmore San Francisco Branch Manager

    Kim is a multiline general adjuster with over 25 years of experience. Kim handles large commercial and residential property losses.

    Her experience extends to areas including GKLL, Cargo and liability claims. In her previous employment she was the lead adjuster for a national insurer’s SIU.

  • Ian Santos
    Ian Santos Account Manager

    Ian oversees a commercial auto TPA unit and is responsible for meeting the client’s needs and expectations. He is also charged with supervision, hiring and training of staff.

    Ian has over 22 years of experience in auto and liability Claims, SIU, ADR, litigation and claims management.

    He also handled SIU litigated cases focused on medical fraud.